PROCESSING OF PERSONAL DATA

The chief processor of the personal data of the online shop www.abc-logistic.eu is MLT Logistics OÜ (registry code 14713488), located at Kalda pst 22, Klooga, Harjumaa, Estonia, phone +37256944149 and e-mail info@abc-logistic.eu,

What personal data is being processed

         - name, phone number and email address;

         - address of delivery of goods;

         - bank account number;

         - cost of goods and services and payment data (purchase history);

         - Customer Support Data. For what purpose personal data are processed Personal data is used to manage customer orders and deliver goods. Purchase history data (purchase date, merchandise, quantity, customer information) is used to compile an overview of purchased goods and services and to analyze customer preferences. The bank account number is used to return payments to the customer. Personal data such as e-mail, phone no, customer name are processed to resolve issues related to the delivery of goods and services (customer support). The online store user IP address or other network identifiers are processed as a web shop for providing information society services and for making web usage statistics. Legal basis The processing of personal data is carried out for the purpose of performing a contract with the client. The processing of personal data takes place in order to fulfill a legal obligation (eg accounting and settlement of consumer disputes). Recipients to whom personal data are transferred Personal data is transferred to the online store's customer support for managing purchases and purchase history and solving customer problems.

The name, phone number and email address will be sent to the transport service provider of your choice. In the case of goods delivered by courier, the customer's address is also forwarded to the contact details.

If the online store accounts are provided by the service provider, the personal data is transferred to the service provider for accounting purposes.

Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality or hosting of the online store.

Security and access to data

Personal data shall be stored on servers located in the territory of a Member State of the European Union or the countries associated with the European Union. Data may be transmitted to countries whose data protection level has been assessed by the European Commission as sufficient, and to US companies that are affiliated to the Privacy Shield framework.

Access to personal data is a webshop for those who can access personal information in order to solve technical issues related to using the online store and provide customer support.

The Web Store implements appropriate physical, organizational, and IT security measures to protect personal data from accidental or unlawful destruction, loss, alteration, or unauthorized access and disclosure.

The transfer of personal data to authorized processors of the online store (eg transport service provider and data hosting) takes place on the basis of contracts concluded with the online shop and authorized processors. Authorized processors are required to ensure appropriate safeguards for the processing of personal data.

Getting to know and correcting personal data

Personal data can be accessed and corrected in the online shop user profile. If the purchase is made without a user account, you can access the personal data via the Clint Support.

Withdrawal of consent If the processing of personal data is carried out with the consent of the client, the customer has the right to withdraw consent by informing the customer by e-mail.

Storage

Personal data will be deleted when you close an online store customer account, unless you need to keep such data for accounting or to resolve consumer disputes.

In the case of disputes relating to payments and consumer disputes, personal data shall be kept until the claim is fulfilled or until the expiry of the limitation period.

Personal data necessary for accounting purposes shall be retained for at least seven years.

Delete

You must contact customer support by email to delete personal information. The request for erasure shall be answered no later than one month and the period of erasure shall be specified.

Transfer

An application for the transmission of personal data by e-mail shall be replied to within one month at the latest. Customer support identifies the identity and informs about the personal data that are subject to the transfer.

Direct marketing announcements
The email address and phone number will be used to send direct marketing messages if the customer has given their consent. If the customer does not wish to receive direct marketing communications, the appropriate reference in the email footer should be selected or customer support contacted.

If personal data is processed for direct marketing purposes (profiling), the customer has the right to object at any time to the processing of his / her personal data both for initial and further processing, including direct marketing, by notifying the customer by e-mail. (this information must be provided clearly and separately from any other information).

Solving arguments

Disputes related to the processing of personal data are resolved through customer support - info@abc-logistic.eu. The Supervisory Authority is the Estonian Data Protection Inspectorate (info@aki.ee).